Voice over IP

 

 

As a small business, you need every advantage you can get to compete against bigger companies with bigger resources.

Finally – VoIP for small businesses

As a small business, you need every advantage you can get to compete against bigger companies with bigger resources. OBG is proud to provide our clients with a cost-effective, enterprise-class solution that is easy to use and manage.


OBG can provide and install a VoIP system that is:

- Affordable – low cost with no extra set-up, installation, or maintenance fees

- Easy to use – including an intuitive, user-friendly interface

- Reliable – your hosted system is monitored and maintained 24/7

- Mobile – calls can be taken in other locations, via laptop or forwarded to a mobile phone

OBG deploys user-friendly and scalable Windows-based Voice over IP systems that improve productivity for both end users and systems managers.  Systems managers add stations, voice menus, and perform other administrative tasks with ease.  Intuitive interfaces allow for VoIP viewing incoming caller information displays and for quickly making calls.  Our systems even support soft phones (i.e. make calls from your office lines using only your laptop or tablet in the airport), voicemail to email, inbound fax to email conversion, and support for cost saving SIP trunks that can be run side by side with traditional phone lines.  Open support for numerous handset, conference, and video phone brands gives you unlimited choices.

As an IT-centric services company, we offer optimization services to help resolve failed or problematic VoIP implementations.  Many network switches, point-to-point routers, and broadband ISP’s do not properly support VoIP and most that do require some advanced configuration and testing to make sure you are ready for a successful VoIP implementation.  We will also certify networks to make sure they are ready for their VoIP implementations and that they will work as expected one smooth call after another.

The easy to manage, feature-rich VoIP phone systems we sell, service, deploy, and support offer functionality, flexibility, and cost savings as well as advanced features that substantially improve productivity. We work with your in-house experts to setup an on-premise or hosted software based PBX that stays up-to-date and meets your changing business needs. We work with you to implement a total voice system that connects your offices and teams with the same crystal clear messaging and exemplary customer service you experience when you call us – because we offer what we use and approve.

Our VoIP solutions are based on the 3CX Phone System for Windows.  3CX is a low-cost, high quality software-based IP PBX that replaces proprietary hardware. 3CX’s IP PBX is based on the open SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware). 3CX is easy to install and manage via a web-based configuration interface making it easy to scale for growing companies. Mobile staff and telecommuters stay connected easily to the office and customers from wherever business takes them.

OBG is experienced in managing and supporting various VoIP systems, including Cisco, 3CX, and others.  We provide Move-Add-Change (MAC) as well as diagnostic and call quality related services.  Training, support, and complete system replacements or migrations are available VoIP services and we also offer custom call center integration services (screen pop enablement, Microsoft Outlook® integration, etc.).